It's true that Mac OS X is more secure than the average Windows computer, but mainly because it's a low-value target, so it's not impossible for a Mac to be infected. Some people buy into the myth that "Macs can't get viruses" and therefore do absolutely nothing to protect themselves. This will build up quickly if they never pay attention to it. If they have the main Downloads folder in Mac OS X set in Mail, make sure to also clear out any files in there, along with any other unnecessary downloads they have in there from the web browser. If they don't have iCloud setup, that's probably something worth looking into. These files can be deleted from the same settings where you cleared the cache, so just follow the same instructions for the specific browser they're using and check the boxes for the additional data you want to get rid of. Browsing history, cookies, and downloaded files are all part of these temporary internet files. In addition to the web cache, there are other types of data stored by web browsers that can slow down your family's Mac. You'll most likely be looking for the section on Safari, but be sure to do the same for any additional browsers they have installed as well, Firefox and Chrome being the two most likely.
It's a different process for each web browser, so check out our ultimate guide on clearing web caches for any browser to find out how to do it. But without clearing it all out every now and then, the cache can collect so much data that it actually has the opposite effect.
The web cache in every browser stores information from visited pages in order to help them load faster in the future. If you've got the time, it would also be helpful to make a bootable Mavericks or bootable Yosemite USB drive for them in case they ever need to reinstall the OS when you're not around. Second, backup the entire system using Time Machine or another program that will allow them to fully restore if anything goes wrong. The last thing you want is to solve one problem and create another. But if you do decide to upgrade (make sure to ask first), there are a few things you should do before getting started.įirst, check to see that there aren't any third-party programs or apps they use frequently that aren't Mavericks or Yosemite compatible.
You may even be able to get them the entire suite of iWork apps for free as well. Are They Running Mavericks or Yosemite?īefore doing anything else, if the computer is running an older operating system and is capable of running Mavericks or Yosemite, you should upgrade it for them since it doesn't cost anything. If your mom, dad, grandma, or other family member uses Microsoft, check out our companion guide to speeding up and fixing your family member's Windows computer for help. To help you through the process, just follow along with this step-by-step guide to speeding up and troubleshooting a Mac OS X computer, from PowerBooks to MacBook Pros and iMacs to Mac Minis. With the holidays coming up, these opportunities (or ambushes) are even more likely.Įven if nothing is wrong with their system, you're going to want to make sure everything is working smoothly, so there's less to worry about next time you need to "fix" it.
If you're marginally inclined towards computers, you've probably been approached at some point by a family member who wants you to "fix" their system during a visit home.